Privacy Policy

Last Updated: 8/18/2026

Welcome to Dr. Gaurav Kachhawaha Clinic. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and book an appointment with our doctors.

1. Information We Collect

When you book an appointment, we may collect the following information:

• Personal Information: Patient Name, Age, Gender.
• Contact Information: Mobile Number, Email Address.
• Appointment Details: Appointment Date, Time, Doctor Selected, Consultation Type, and Reason for Visit (optional).

Note on Financial Data: We do not collect or store your sensitive payment information such as UPI PINs, Internet Banking Credentials, or any banking passwords. All payments are processed directly via UPI (Unified Payments Interface).

2. Purpose of Collecting Information

We use the collected information for the following purposes:

• To schedule and manage your medical appointments.
• To send booking confirmations, reminders, and updates via SMS and/or WhatsApp.
• To communicate with you regarding your consultation.
• To maintain internal clinic records for better patient care.

3. Third-Party Services

We may share necessary data with trusted third parties solely to facilitate our services:

• UPI Payment: Payments are processed directly via UPI (Unified Payments Interface) to the clinic's verified UPI ID.
• Communication Providers: To send SMS and WhatsApp notifications regarding your appointment.

These third parties are bound by strict confidentiality and data protection standards.

4. Data Security Practices

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and is only accessible to authorized clinic staff.

5. Cookies

Our website may use essential cookies to enhance your browsing experience and ensure the smooth functioning of the appointment booking system. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with applicable legal, accounting, or reporting obligations under Indian law.

7. Patient Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us using the details provided below.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: kachhawahagaurav8@gmail.com
• Phone: +91 8949672986